Question: What is one best practice you have put in place to make sure your company runs without you?
Question: What is one best practice you have put in place to make sure your company runs without you?
Write a Killer Manual
"We have put intense focus and attention on making sure that we have every procedure and policy recorded in an easily searchable database. At this point, just about every single question anyone might have is recorded and easy to find. But in the rare situations in which someone does have to ask me something, they are responsible for recording my answer as a new article in the manual. "
@MarkKrassner
Set Clear Marching Orders
"From checklists to scenario driven plans, I'm able to step away, as my team knows exactly what to do and how to handle situations when I'm not there. A best practice that has worked well is leaving a Plan B while I'm out. It takes time on my end to create the plan, but knowing they have another set of guidelines and course corrections makes everyone feel at ease and confident."
@kimkaupe
Test The Foundation
"In a non-critical time, take a day off or step away from the company and see how things run. It is better to identify issues or opportunities when it is non-critical, instead of when there is a fire drill."
@prolificbobby
Create Areas of Focus
"As your company grows and you have employees to do things when you're away, each employee should have their area of focus. Over time, my job has increasingly become to steer the ship, manage employees and build key relationships. If I'm away, no area of the company falls short because there's no specific area for which I'm solely responsible."
@carlocisco
