Comments on: YEC Member Spotlight: Arvand Sabetian, Founder/CEO, Arvixe

By: Tammy Teej

Tammy Teej — Sat, 09 Jul 2016 22:10:08 +0000

Arvand,

I don’t know if you actually read these messages; but, I want to inform you of the service I have received from Arvixe. My doll store is on a server called “Okapi”. My store has been up-and-down now for 8 days. Your employees are telling me the issue is related to server migrations. I don’t understand why the server was not backed up prior to the migration. If it had been backed up, your company could have pointed to the information on the server that was backed up. Instead, they decided to migrate our information on a live server. As a result, our sites are down. When I first contacted Arvixe. Jawad told me he thought the migration should be completed in 90 minutes. Then, he said, it should definitely be up in 12 hours. So, 8 days later–consisting of 90-minute and 12-hour chunks–my site is still down.

This is EXTREMELY frustrating for me as an end user. form one business owner to another, I thought you’d like to know how your customers feel about the service they are receiving from your company.

By: Duane Roelands

Duane Roelands — Sat, 09 Jul 2016 22:10:08 +0000

The collapse of Arvixe’s hosting product is a Greek tragedy. Once upon a time, they were a top player. Now, they’re just running a shell game and buying positive press from bogus “review” sites. Such a shame. I moved six domains away from Arvixe in the past 30 days. Their customer service is nonexistent.

By: Micah Kritzman

Micah Kritzman — Sat, 09 Jul 2016 22:10:08 +0000

Service is a joke! My server iha been 100% offline for over 26 hours now. It takes between 2-3 hours to get anyone of phone support or tech support chat. Run away, yes run away and find another hosting company!

By: David Henry

David Henry — Sat, 09 Jul 2016 22:10:08 +0000

Just thief,they are fully theif…i am a affiliate marketer.and last three month i earned more then 5000usd by arvixe affiliate,this month 810usd will be matured,but today just they are said my all the commssion is invalid and they are not going to pay anything,i am shocked..where i contact my all the clients who purcheses them account,then they are said they are still active with that account…and arvixe said they are not…and arvixe take my all 5200usd…..

By: Timothy Fletcher

Timothy Fletcher — Sat, 09 Jul 2016 22:10:08 +0000

Cancel it your self, refund full amount
From: Arvixe Sales
To: swm32yrs100k@yahoo.com
Cc: jonathan.ells@arvixe.com
Sent: Friday, September 4, 2015 4:15 PM
Subject: [SALES #WPP-925-12450]: [shrew] Some at Arvixe, uninstalled make and perl modules on my service, I developed 257126 lines code, have demo today. NOTHING WORK lost my last customer. I am officially out business thanks to ARVIXE, thank you.
Hi Timothy,

I do apologize for the inconveniences you may have faced hosting with Arvixe! If you would like to proceed with the cancellation and pro-rated refund I just need you to provide the last four characters of your billing password (The one you use to log in to http://www.arvixe.com/billing.php ) to confirm that you own this account.
If you’ve forgotten the password, you can reset it here: https://www.arvixe.com/billing.php?action=passwordreset

Please let us know how you’d like to proceed.

Best regards,

================
David Sakarthonsup
Senior Customer Support

By: Manjunath Sampath

Manjunath Sampath — Sat, 09 Jul 2016 22:10:08 +0000

Hi, we have purchased 2 domains from Arvixe one as windows and other as Linux ones
At the beginning time of subscription I have recommend this company to most of my friends and colleague to buy things only from Arvixe as they are excellent on client satisfaction services, but from recently last 2 months it’s the worst time I am having with Arvixe that’s the email issues mainly we are into sales industry you know the value of the client time and money, I have repeatedly tried in reaching in the support team and the live chat session but no sounds was heard from these people

it’s a magic for us in a day only few hours mails are working fine later on the mail server error starts appearing in the screen and resolves in the late mid night but the mails are sent from our end I don’t clearly understand the issues, sometimes I get the send receive error in name of 0x800ccc01f from outlook and I thought it was issue from outlook application then I worked with web-mail but the same issues there too mails are not landing to us and the error pop ups appearing on the screen , on the time of purchase I asked all required information the sales team updated this personal class pro is more sufficient to buy with and you go for unlimited space and email IDs etc.

someone please help should I upgrade the hosting account or buy new ones and move on with new company, we are majorly finding for emails solution every day we send sales quotes to our clients around 25 each of 100 employees so you can take it 1000 to 1500 mails per day with 2MB in it each and never should have trouble in future

we are working with outlook 2007 and 2013 configured in process of POP accounts and POP and SMTP server is named as musk.arvixe.com

By: Yiğit Pilevne

Yiğit Pilevne — Sat, 09 Jul 2016 22:10:08 +0000

Who is your hero, my parents, ha? Fuck your parents!

You took my money before its due date. All sites down again. You are a thief! Prboably this is related with your parents! Damn!

I WANT MY MONEY BACK!